Zoom with Family

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Your kids go free
This means your dependant children or grandchildren under the age of 21 at the date of policy issue who are travelling with you.
Coverholder at Lloyds
  • Important travel information for Zoom policyholders Learn More


When you’re setting off with the whole family in tow, you’ll want to ensure that you're properly protected.  Our family travel insurance policy will cover your whole brood for trip cancellation, lost luggage, family emergencies, rental vehicle excess & more!
What are you waiting for? Zoom to it!


Kids Go Free

kids go free

Any dependants travelling with you are covered free of charge. And if you need to return home due to a medical emergency, they'll be covered to return home with you.  

Medical cover

medical cover

With little immune systems to worry about why would you want to worry about medical costs? With Zoom, you can rest easy that your family's medical expenses will be covered.

Pregnancy cover

pregnancy cover

Heading off with a bump in tow? Take off on your babymoon knowing that you are covered all the way up to week 24 with no fuss. 

Family emergencies

family emergencies

Had to rush home or cancel due to a family emergency? We'll cover your non-refundable deposits so you have one less thing to worry about.

travel delays

travel delays

Setbacks with your family are never fun. Cover your travel disruptions in a flash with Zoom travel cover. We keep things zippy!

Emergency assistance

24/7 assistance

Your health is our number one priority. Our emergency assistance experts are just a phone call away 24 hours a day, seven days a week.

easy claims

easy claims

We've done away with lengthy forms and have kept our claims process simple and speedy. We guarantee to assess fully documented claims in a flash.

Car Hire Excess

Peace Of Mind

Zoom to Zen. You can sit back and relax on your holiday knowing that Zoom travel insurance is backed by Lloyd’s of London, one of the world’s most trusted insurers.


When travelling as a family you want to ensure that you'd be covered for a wide range
of scenarios. For more detail regarding your coverage take a look at some of our popular FAQ's below.
  • Who can get family travel insurance?
  • Any family that are Residents going on holidays overseas or within Australia. This included families with up to 10 dependant children under 21 and not in full time employment, single parent families, a grandparent travelling with their grandchild or grandchildren.

  • What is the meaning of a Dependant?
  • Dependants are defined as your own children or grandchildren and under the age of 21.

  • What if I’m travelling with a child who is not my own?
  • In order to travel for free, dependants have to be your own children or grandchildren and under the age of 21. Other children travelling (i.e. a niece, nephew or a friend’s child) must travel under a separate policy.

  • Is pregnancy covered?
  • Yes, if you conceived naturally, without fertility treatment and with no complications then you are automatically covered up to and including the 24th week of your pregnancy for single pregnancies. If you're lucky enough to be expecting multiples, we will cover you up to and including the 19th week of your pregnancy See PDS for more details.

  • Are adventure activities covered?
  • We automatically cover a wide range of adventure sports including diving, bunjee jumping and horse riding and more. You can also buy our Adventure Pack to cover additional adventure sports. View our adventure activities page for a full list of covered activities.

  • I have high value items; how much can I insure them for?
  • If you’re travelling with gadgets or more expensive items you can purchase additional cover for up to $5,000. Please note, you can only buy additional high value item cover under our comprehensive plan.

  • Is my bicycle covered on my domestic holiday?
  • Yes, you can choose to insure up to five bikes with Zoom. Just make sure you add-on our bicycle pack when making payment.  Some conditions apply to the age and value of the bike(s).

  • Am I covered for skiing and snowsports?
  • In order to be covered for winter sports including skiing, snowboarding, tobogganing or tubing (on groomed ski slopes) you must purchase our Snow pack cover. Snow pack cover provides cover for overseas emergency medical and hospital expenses, cover for piste closure, bad weather and avalanche, and for loss or damage to your own snow sport equipment. You will also be covered for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass, or you being unable to ski following accident or illness.


Each Zoom plan has different policy benefits. You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.

Like all travel insurance plans, they don't cover everything. Just the unexpected.
You should read your policy document (PDS) carefully to ensure you select the cover that is best for you.

You can add optional cover for extras such as Rental Vehicle Excess if you are hiring a car, Sports Activities Pack if you’re feeling adventurous and Snow Cover if you are hitting the slopes.  These can be added during the quote process.