When you’re setting off with the whole family in tow, you’ll want to ensure that you're properly protected. Our family travel insurance policy will cover your whole brood for trip cancellation, lost luggage, family emergencies, rental vehicle excess & more!
What are you waiting for? Zoom to it!
Dependants under the age of 21 travel free with an insured adult. That's right, if you're a family and love to travel together, kids are covered for no additional cost.
With little immune systems to worry about why would you want to worry about medical costs? With Zoom, you can rest easy that your family's medical expenses will be covered.
Unfortunately some family holidays don't jet off to a great start. Luckily, Zoom's comprehensive policy covers reimbursement for your quality family time spent at the airport.
We've done away with lengthy forms and have kept our claims process simple and speedy. We guarantee to assess fully documented claims in a flash.
Any family that are Residents going on holidays overseas or within Australia. This includes families with up to 10 dependant children under 21 and not in full time employment, single parent families, a grandparent travelling with their grandchild or grandchildren.
Dependants are defined as your own children or grandchildren under the age of 19 and not in fulltime employment.
In order to travel for free, dependants have to be your own children or grandchildren and under the age of 19. Other children travelling (for example, a niece, nephew or a friend’s child) must travel under a separate policy.
Yes, if you conceived naturally, without fertility treatment and with no complications then you are automatically covered up to and including the 24th week of your pregnancy for single pregnancies. If you're lucky enough to be expecting multiples, we will cover you up to and including the 19th week of your pregnancy See PDS for more details.
We automatically cover a wide range of adventure sports including diving, bunjee jumping and horse riding and more. You can also buy our Adventure Pack to cover additional adventure sports. View our adventure activities page for a full list of covered activities.
If you’re travelling with gadgets or more expensive items you can purchase additional cover for up to $5,000. Please note, you can only buy additional high value item cover under our comprehensive plan.
Yes, you can choose to insure up to five bikes with Zoom. Just make sure you add-on our bicycle pack when making payment. Some conditions apply to the age and value of the bike(s).
In order to be covered for winter sports including skiing, snowboarding, tobogganing or tubing (on groomed ski slopes) you must purchase our Snow pack cover. Snow pack cover provides cover for overseas emergency medical and hospital expenses, cover for piste closure, bad weather and avalanche, and for loss or damage to your own snow sport equipment. You will also be covered for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass, or you being unable to ski following accident or illness.
Whether you're planning a family road trip around Australia, seeking the sun in Bali, catching some culture in Europe or marvelling the magic of Disneyland, Zoom has flexible travel insurance options to make sure you and your family have cover to suit your holiday.
We know that families come in all different shapes and sizes, which is why we don't have a set mould. All dependant children and grandchildren are covered free of charge, when travelling with a parent or grandparent.
Whether you're travelling with toddlers, tweens or teens, or something in between, we've got some great tips to maximise everyone's holiday happiness. Create unforgettable family memories for all the right reasons.
Check in early: Alleviate stress levels by arriving early. Even if you pre-select seats online, the allocation could get moved and you may struggle to all sit together if you leave it too late (unless of course, you don't want to sit with your kids).
Burn baby burn: Run races to burn energy at the airport before buckling in.
Stick with the stroller: Don't surrender your stroller too soon. Keep hold of it until you step onto the plane. That way, when you arrive, your stroller will be ready to roll on the gangway.
Fly direct: Having to change flights at crazy hours with sleeping or tired and grumpy beings is a bad idea.
Keep flying fun: Dole out treats and surprises such as coloring-in books and games along the way. You're definitely allowed to let your device standards slip during a flight. Load up the tablet with movies, games and music and invest in some kid-friendly headphones.
Tired, hungry, bored: If you're well prepared for these meltdowns, you'll be well on your way to creating some fantastic family fun.
Do your homework: Knowledge is power, so seek as much of it as you can. Kids’ clubs differ from ship to ship, so make sure you understand how everything works to avoid disappointment.
Pack properly: Buying on board is expensive, so be sure to pack all essentials and suitable cruise wear. Be sure you load up with snacks, small toys, books and electronics to keep everyone entertained. But most of all, be sure to pack your inner peace. Holidays don't always go to plan, so be flexible and focus on solutions rather than disruptions.
Avoid sickness: Regularly washing hands and using antibacterial gel or baby wipes can help your family to stay healthy while cruising. It's also a good idea to book a room that is mid-ship where there is less motion to help reduce the likelihood of developing seasickness.
Embrace formal night: Long time cruisers often forgo formal night, but this a great chance to get the family spiffed up and feeling fabulous about some family photots.
Time apart: If you have older children who want to run their own ship, set down some ground rules before you board. If you want to keep tabs on roaming teens, some ships have walkie-talkies available for hire. If you have smaller children, understand the babysitter options to make it easy to plan some mum and dad time while the kids enjoy the youth facilities.
Bring Nan and Pop: Grandma and Granddad make good backup. Having another close family member to take the toddler for a walk or watch older children be adventurous, can provided additional bliss for mum and dad.
ROAD TRIPS – Road trips are a practical and economic way for family adventures where often the journey becomes every bit as memorable as the destination itself.
Don’t forget to pack - patience, laughter, an adventurous spirit and travel insurance.