Zoom with Family

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Your kids go free
This means your dependant children or grandchildren under the age of 21 at the date of policy issue who are travelling with you.
Coverholder at Lloyds
  • TRAVEL ALERT: Mount Agung, Bali Volcanic Activity Learn More

FAMILY TRAVEL INSURANCE

When you’re setting off with the whole family in tow, you’ll want to ensure that you're properly protected.  Our family travel insurance policy will cover your whole brood for trip cancellation, lost luggage, family emergencies, rental vehicle excess & more!
What are you waiting for? Zoom to it!

WHY BUY WITH ZOOM

Kids Go Free

kids go free

Any dependants travelling with you are covered free of charge. And if you need to return home due to a medical emergency, they'll be covered to return home with you.  

Medical cover

medical cover

With little immune systems to worry about why would you want to worry about medical costs? With Zoom, you can rest easy that your family's medical expenses will be covered.

Pregnancy cover

pregnancy cover

Heading off with a bump in tow? Take off on your babymoon knowing that you are covered all the way up to week 24 with no fuss. 

Family emergencies

family emergencies

Had to rush home or cancel due to a family emergency? We'll cover your non-refundable deposits so you have one less thing to worry about.

travel delays

travel delays

Setbacks with your family are never fun. Cover your travel disruptions in a flash with Zoom travel cover. We keep things zippy!

Emergency assistance

24/7 assistance

Your health is our number one priority. Our emergency assistance experts are just a phone call away 24 hours a day, seven days a week.

easy claims

easy claims

We've done away with lengthy forms and have kept our claims process simple and speedy. We guarantee to assess fully documented claims in a flash.

Car Hire Excess

Peace Of Mind

Zoom to Zen. You can sit back and relax on your holiday knowing that Zoom travel insurance is backed by Lloyd’s of London, one of the world’s most trusted insurers.

FAMILY COVER FAQ'S

When travelling as a family you want to ensure that you'd be covered for a wide range
of scenarios. For more detail regarding your coverage take a look at some of our popular FAQ's below.
  • Who can get family travel insurance?
  • Any family that are Residents going on holidays overseas or within Australia. This included families with up to 10 dependant children under 21 and not in full time employment, single parent families, a grandparent travelling with their grandchild or grandchildren.

  • What is the meaning of a Dependant?
  • Dependants are defined as your own children or grandchildren and under the age of 21.

  • What if I’m travelling with a child who is not my own?
  • In order to travel for free, dependants have to be your own children or grandchildren and under the age of 21. Other children travelling (i.e. a niece, nephew or a friend’s child) must travel under a separate policy.

  • Is pregnancy covered?
  • Yes, if you conceived naturally, without fertility treatment and with no complications then you are automatically covered up to and including the 24th week of your pregnancy for single pregnancies. If you're lucky enough to be expecting multiples, we will cover you up to and including the 19th week of your pregnancy See PDS for more details.

  • Are adventure activities covered?
  • We automatically cover a wide range of adventure sports including diving, bunjee jumping and horse riding and more. You can also buy our Adventure Pack to cover additional adventure sports. View our adventure activities page for a full list of covered activities.

  • I have high value items; how much can I insure them for?
  • If you’re travelling with gadgets or more expensive items you can purchase additional cover for up to $5,000. Please note, you can only buy additional high value item cover under our comprehensive plan.

  • Is my bicycle covered on my domestic holiday?
  • Yes, you can choose to insure up to five bikes with Zoom. Just make sure you add-on our bicycle pack when making payment.  Some conditions apply to the age and value of the bike(s).

  • Am I covered for skiing and snowsports?
  • In order to be covered for winter sports including skiing, snowboarding, tobogganing or tubing (on groomed ski slopes) you must purchase our Snow pack cover. Snow pack cover provides cover for overseas emergency medical and hospital expenses, cover for piste closure, bad weather and avalanche, and for loss or damage to your own snow sport equipment. You will also be covered for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass, or you being unable to ski following accident or illness.

FAMILY HOLIDAY QUICK GUIDE

Whether you're planning a family road trip around Australia, seeking the sun in Bali,  catching some culture in Europe or marvelling the magic of Disneyland, Zoom has flexible travel insurance options to make sure you and your family have cover to suit your holiday. 

We know that families come in all different shapes and sizes, which is why we don't have a set mould.  All dependant children and grandchildren are covered free of charge, when travelling with a parent or grandparent. 

Whether you're travelling with toddlers, tweens or teens, or something in between, we've got some great tips to maximise everyone's holiday happiness to ensure you're creating unforgettable family memories for all the right reasons.

IMPORTANCE OF A FAMILY HOLIDAY

A getaway is a great way for us to be present in the moment with family members for prolonged periods of time, which we don't often get to do. Holidays remove us, physically, from our highly pressured everyday lives and provide us with perfect chance to pounce as playful parents.  Both adults and children find travel experiences more fulfilling than material things, so a family holiday is the perfect way to create fond memories that last a lot longer than the coolest toy in town.

CHILDREN SEE THINGS DIFFERENTLY

Chances are, the things that you find exciting about travel, your child isn't going to.  And if you have children in different age brackets, compromising just got complex.  It's important to consider each child's view, rather than impose culture on every family hoilday.  It's a good idea to check in with others to discuss ideas and interests with the whole family prior to booking.  We don't have to tell you, but no two kids are the same.  They're going to want to do different things. Memorable trips are those where each member of the family gets to experience something they love. Asking your kids what they want to do and discussing compromises in advance will make them feel like they're involved and build anticipication and excitement in the new experiences to come.

GETTING AROUND

Just like families, family holidays come in all different styles and flavours. From self-drive safaris, to cruising the South Pacific, so how you get your troops around will depend upon your planned adventure. Here are just a few tips on some common family travel modes.

FAMILY FLIGHTS - Tots, teens, tweens and in-betweens, flying with the family in tow isn't really that bad.   There are many tips and guides available online for flying with kids, but here are our top six strategies for happy little vegemites on a plane.

  • Check in early: Alleviate stress levels by arriving early. Even if you pre-selected seats online, the allocation could get moved and you may struggle to all sit together if you leave it too late (unless of course, you don't want to sit with your kids).

  • Burn baby burn:  Run races to burn energy before buckling in.

  • Stick with the stroller: Don't surrender your stroller too soon.  Keep hold of it until you step onto the plane. That way, when you arrive, it'll be on the gangway, ready to roll.

  • Fly direct: Having to change flights mid-way at crazy hours of the night is a bad idea.

  • Keep flying fun: Dole out treats and surprises like games and coloring-in books along the way. You're definitely allowed to let your device standards slip during a flight. Load up the tablet with movies, games and songs and invest in some kid-friendly headphones.

  • Tired, hungry, bored: If you're well prepared for these meltdowns, you'll be well on your way to creating some fantastic family fun.


CRUISING WITH KIDS - Cruising can be a convenient way for the whole family to see the world.  Many new ships are like floating resorts with kids clubs and seemingly endless options to keep all ages entertained.  Here's our top six strategies to pack along with your luggage (and cruise travel insurance) to ensure that your family cruise is smooth sailing.
 
  • Do your homework: Knowledge is power, so seek as much of it as you can.  Kids’ clubs differ from ship to ship, so make sure you understand how everything works to avoid disappointment.

  • Pack properly: Buying on board is expensive, so be sure to pack all essentials and suitable cruise wear.  Be sure you load up with snacks, small toys, books and electronics to keep everyone entertained. But most of all, be sure to pack your inner peace.  Holidays don't always go to plan, so be flexible and focus on solutions rather than disruptions.

  • Avoid sickness:  Regularly washing hands and using antibacterial gel or baby wipes can help your family to stay healthy while cruising. It's also a good idea to book a room that is mid-ship where there is less motion to help reduce the likelihood of developing seasickness.

  • Embrace formal night: Long time cruisers often forgo formal night, but this a great chance to get the family spiffed up and feeling fabulous about some family photots.

  • Time apart: If you have older children who want to run their own ship, set down some ground rules before you board. If you want to keep tabs on roaming teens, some ships have walkie-talkies available for hire.  If you have smaller children, understand the babysitter options to make it easy to plan some mum and dad time while the kids enjoy the youth facilities.

  • Bring Nan and Pop: Grandma and Granddad make good backup. Having other close family memeber to take the toddler for a walk or watch older children be more adventurous, can provided additional bliss for mum and dad.


ROAD TRIPS – Road trips are a practical and economic way for family adventures where often the journey becomes every bit as memorable as the destination itself.


BEST TIME TO HOLIDAY

There's no time like the present.  Regardless of your child's age, travel is good for the soul. Tots aged 15 months to 2 years can be a little more challenging as they're usually accustomed to set routines and don't like to sit still, but, no pain, no gain.

Other than when you're hitting the slopes for some snow time, always aim for the dry season.

It's no secret that travelling during school holidays is a total rort. Travelling before the kids hit school age affords more flexibility in dates and cost.  It’s difficult to book anything in peak periods, and anywhere you go is going to be full of kids and queues.  You could always speak the teacher or school principal about time away from the classroom. 

WHERE TO GO
Some great tips on fantastic family holidays coming soon.
 

MUST KNOW TIPS

Don’t forget to pack -  patience, laughter, an adventurous spirit and travel insurance.