In an emergency situation, time is critical. Contact our emergency assistance
service as soon as possible if you need to get to hospital, are in an accident, require medical
evacuation or repatriation.
We understand that it’s not always easy to make phone calls from overseas.
If you need to get in touch in an emergency, but don't have access to a telephone you can email us here.
For non-emergency related enquiries, please contact us during normal business hours.
For general claims you can complete your claim online in a few easy steps.
You can call us on: 1300 383 550
Or you can email: