High End Holidays
- ALL
TRAVEL ALERT: View the latest travel information that may affect your trip. Learn More
- BAL
TRAVEL ALERT: View travel updates on Mt Agung volcano and Lombok earthquake
- USA
TRAVEL ALERT: Eruption of Kilauea, Hawaii,USA Learn More
COMPREHENSIVE TRAVEL INSURANCE
WHY BUY COMPREHESIVE COVER
medical cover
Relax knowing that your hospital expenses for injury or illness are covered with Zoom's unlimited medical cover. Zoom to top notch cover!
luggage cover
Protect your lost luggage and stolen stuff with Zoom's top level baggage cover giving you complete peace of mind no matter where you're zooming.
Family emergencies
We know how important family is, which is why our comprehensive policy covers you to get home or cancel due to a family emergency.
travel delays
Flight delays, rescheduling and cancellations are common. Zoom's comprehensive policy covers delays due to severe weather, natural disaster, strikes and more.
rental car excess
Hiring a car on your holiday? Our rental vehicle excess add-on is a must. We cover your wheels with no worries!
24/7 assistance
No matter where you're zooming, our emergency assistance experts are just a phone call away, 24 hours a day, seven days a week.
easy claims
We hope you have a fabulous, incident free holiday. However if something goes wrong, we will process fully documented claims within 10 business days. We put the 'zip' in Zoom!
Peace Of Mind
Zoom to Zen. You can sit back and relax on your holiday knowing that Zoom travel insurance is backed by Lloyd’s of London, one of the world’s most trusted insurers.
COMPREHESIVE COVER FAQ'S
-
What is comprehensive cover?
-
Zoom's Comprehensive policy is the highest level of cover available to purchase. It includes Unlimited cover for medical emergencies, Unlimited cover for cancellation, $25,000 accidental death, $50,000 for additional expenses, $7,500 for luggage and personal items, $5 million for personal liability, $10,400 for loss of income and much more. Compare our travel insurance plans in more detail here.
-
How much luggage cover is with comprehensive policies?
-
Our comprehensive luggage cover is available up to $7,500 for all items combined. However, single item limits apply; personal laptops and computers are insured up to $3,000, mobile phones and tablets up to $1,000, and all other items up to $750. If you have an expensive item that does not fit into these categories, you can choose to insure it separately as a high value item for up to $5,000.
-
Am I covered if i need to cancel my holiday?
-
Our Comprehensive policy has Unlimited cover for cancellation. That means if you, your travelling companion, or a relative falls sick or becomes injured before your trip and you can no longer travel, you may be eligible to claim for any pre-paid lost deposits and cancellation fees. Conditions apply.
-
Does comprehensive cover include skiing?
-
No, if you are taking part in any kind of winter sports activity, you must purchase our ski and snow sports pack in the payment process to be covered.
-
Does comprehensive cover jewellery?
-
Yes, however, single item limits of $750 apply to all luggage claims. Please note you cannot purchase increased cover for jewellery, snow sport equipment or watercraft (other than surfboards).
-
Which pre-existing conditions does comprehensive travel insurance cover?
-
We automatically cover 36 pre-existing medical conditions with no medical assessments or lengthy medical forms to complete. For further information and a full list of covered conditions head to our pre-existing medical conditions page.
-
What age limits apply to Zoom's comprehensive travel insurance policies?
-
You must be under the age of 85 to buy a policy with Zoom. Those under 79 years can purchase a policy for a maximum trip duration of 365 days. Those aged between 80-85 years can purchase a policy for a maximum trip duration of 184 days only. You must also be under the age of 69 to purchase our add-on ski or adventure packs.
-
Am I covered for adventure activities with comprehensive cover?
-
We automatically cover a wide range of adventure sports including diving, bunjee jumping and horse riding and more. You can also buy our Adventure Pack to cover additional adventure sports. See a full list of activities activties covered under our Zoom policies.
-
Does your comprehensive policy cover cruises?
-
Not automatically. During the purchase process select our cruise pack under optional extras to ensure you're covered from ship to shore. This incudes cover for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
-
Can I reduce my excess with Zoom products?
-
Yes you can reduce the standard excess of $200 by paying a excess reduction fee within the payment process.
COMPARE ZOOM TRAVEL INSURANCE PLANS
Each Zoom plan has different policy benefits. You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.
Like all travel insurance plans, they don't cover everything. Just the unexpected.
You should read your policy document (PDS) carefully to ensure you select the cover that is best for you.
You can add optional cover for extras such as Rental Vehicle Excess if you are hiring a car, Sports Activities Pack if you’re feeling adventurous and Snow Cover if you are hitting the slopes. These can be added during the quote process.
