Kiwi cover in a Flash

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This means your dependant children or grandchildren under the age of 21 at the date of policy issue who are travelling with you.
Coverholder at Lloyds
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Whether you're swimming with dolphins in Kaikora or sailing around the Bay of Islands, our New Zealand travel insurance
policy will cover your Kiwi holiday for trip cancellation, lost luggage, family emergencies, rental vehicle excess & more! 
What are you waiting for? Zoom to it!


Car Hire Excess


Hiring a car for your Kiwi adventure? Our rental vehicle excess add-on covers you for dings, dents and theft. Yeah Bro!

travel delays

Travel delays

Setbacks on your sojourn are never much fun. Cover your Kiwi travel disruptions in a flash with Zoom travel cover. We keep things zippy!

luggage cover


Your stuff is precious and we get that. Take off on your New Zealand holiday knowing your luggage is protected with Zoom.

Adventure activities

Adventure activities

Water rafting in Waitomo, or Bungeeing in Queenstown? Zoom to great cover with our adventure pack.

excess reduction

excess reduction

Don't want a deductible should you have to make a claim? We give you the option to reduce your excess!

Car Hire Excess

24 hour help

No matter where you are we're there for you when you need us most. Our expert emergency assistance is available 24 hours, seven days a week.

easy claims

easy claims

We've done away with lengthy forms and have kept our claims process simple and speedy. We guarantee to assess fully documented claims in a flash.

Car Hire Excess

Peace Of Mind

Zoom to Zen. You can sit back and relax on your holiday knowing that Zoom travel insurance is backed by Lloyd’s of London, one of the world’s most trusted insurers.


Heading to the land of the long white cloud? You'll want to make sure your trip is picture perfect. Get your questions answered below.
  • Do I need travel insurance for holidays to New Zealand?
  • Yes, although New Zealand and Australia share reciprocal healthcare agreements without travel insurance you would not be covered for any additional accommodation costs, luggage protection, flights for family members or medical repatriation back to Australia. 

  • What is rental vehicle excess?
  • If you regularly hire a car on holiday then our rental vehicle excess add-on is a must for your next trip. Rent a car without stressing about the costs should you have a ding in your hire car, as we'll reimburse you for any liable costs.

  • What age limits apply to travel insurance policies with Zoom?
  • Those over 85 years are unable to purchase a policy with Zoom. Those under 79 years can purchase a policy for a maximum trip duration of 365 days. Those aged between 80-85 years can purchase a policy for a maximum trip duration of 184 days only.

  • Does travel insurance to New Zealand cover cruises?
  • No, not automatically. You must purchase our cruise pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you need to get to the nearest hospital. 

  • Does Zoom travel insurance cover skiing in Queenstown?
  • Whether you're shoop shooping down the black runs in Queenstown or shuffling down the bunny runs in Wanaka you must buy our snow pack cover to cover you for any snow sport activities. Snow pack provides cover for overseas emergency medical and hospital expenses, cover for piste closure, bad weather, avalanche and more.

  • I have high value items; how much can I insure them for?
  • If you have an expensive item that you just can’t leave behind you can insure it separately for up to $5,000. Please note that high value item cover is only available under our comprehensive plan.

  • What pre-existing medical conditions does Zoom cover?
  • Zoom covers a number of pre-existing medical conditions automatically. See further information and a full list of covered conditions. 

  • What is a dependant?
  • A dependant means you or your children or grandchildren not in full time employment who are under the age of 21 and travelling with you on the journey.


Each Zoom plan has different policy benefits. You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.

Like all travel insurance plans, they don't cover everything. Just the unexpected.
You should read your policy document (PDS) carefully to ensure you select the cover that is best for you.

Are you heading elsewhere on your holidays? Whether you're holidaying to terrific Thailand or brilliant Bali, we've got heaps more helpful advice on plenty more popular travel destinations to check out. What are you waiting for? Zoom to it!