Due to the Coronavirus (Covid-19) pandemic and the travel restrictions imposed by the Australian government, Zoom has temporarily paused issuing its
Award-Winning Domestic Travel Insurance policies for the time being. We are continuing to closely monitor the easing of travel restrictions wihtin Australia and hope to be issuing domestic travel insurance policies in the near future.
Many of our customers are enquiring about the Rental Vehicle Excess benefit within our policy. If you're looking to protect yourself from the hefty excess fees charged by the rental car companies, visit our friends at carhireexcess.com.au.
Complete car hire protection against theft and costly damage to your rental vehicle, at significant savings to the rates charged by rental car companies.
You can cancel anytime for any reason, including Coronavirus. $0 deductible excess. Available worldwide.
Hiring a car for your Aussie adventure? Zoom's domestic policy covers you up to $5,000 for any dings, dents or theft to your rental vehicle.
Your stuff is precious and we get that. Take off on your domestic downunder trip knowing your luggage is protected with Zoom.
Setbacks on your sojourn are never much fun. Cover your domestic travel disruptions in a flash with Zoom travel cover. We keep things zippy!
You are covered for travel anywhere in Australia as long as you’re holidaying more than 50km away from your home.
No. Zoom's domestic policy covers for cancellation fees and lost deposits, luggage and personal effects, rental vehicle excess and much more, but the overseas medical benefit doesn't apply. Refer to our PDS for full policy benefits.
Rental vehicle excess is the amount that you would have to pay in the event that your rental vehicle is stolen or damaged, while in your care. With Zoom's domestic travel isurance, you don't need stress about the crazy hire car excess fees or reducing your excess at the rental agencies counter. If you have a bingle, we will reimburse you for up to $5,000 for any excess that you have to pay or deductible which pay under your rental vehicle hiring agreement. If you require more cover, you can choose to increast the amount of cover up to $8,000 during the payment process. Note that you may only add or upgrade vehicle excess prior to picking up the car.
No, not automatically. You must purchase our Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you need to get to the nearest hospital.
Those over 85 years are unable to purchase a policy with Zoom. All other travellers can purchase a policy for a maximum trip duration of 92 days only.
Yes, if you purchase our Excess Reduction add on, you can reduce your $200 excess to $100. You cannot remove the excess.
Yes. You are covered up to a combined total of $750 for your golf clubs, golf bag and golf trolley. If you are wanting a higher level of cover for individual golf items or higher combined limit you will need to buy the Golf Pack add on. The Golf Pack add on provides cover for your own Golf equipment (golf clubs, golf bag, golf trolley and golf shoes), Golf Equipment Hire (golf clubs, golf bag, golf trolley and golf shoes), Golf Green Fees and Hole in One cover.
Yes, however you will need to buy the Bicycle Pack Add-on to cover your Bicycle. 'Bicycle Pack' covers for any loss, theft of or damage to a bicycle. We will pay or reimburse you up to $5,000 for any one bicycle and the maximum amount we will pay for all claims combined is $15,000. Please note: No cover is provided under this section for any bicycle accessories (including but not limited to tools, bicycle pumps, lights, helmets, etc.) as these items are covered under luggage and personal effects.
If you have an expensive item that you just can’t leave behind you can insure it separately for up to $5,000. Please note that high value item cover is only available under our comprehensive plan.
No, Zoom travel insurance policies are available to Australian residents only.
It’s no wonder we brand ourselves as the lucky country. We’ve got white sandy beaches that stretch for miles, technicolor reefs full of coral and marine life, expanses of outback sands like no other and some pretty wacky wildlife to marvel at.
Despite Australia being one of the most remote countries in the world, it is one of the most popular destinations for overseas visitors, which does make you ponder. Why not put your passport away and take a tour in your own backyard with some of the most down-to-earth, friendly folk around?
No matter which part of Australia you’re planning to explore, Zoom’s domestic travel insurance has you covered. If you’re planning an international trip, you should compare our overseas travel insurance plans.
Consideration needs to be given to school holidays, crowds and when you’re free to travel, but generally it’s best to avoid the south's chilly winters and the far north's hot, wet summers.
Australia has flies, a lot of them.
Waterholes may have crocodiles in them.
Get ready to witness millions of stars you've never seen.
Flip-flops might be okay in the warm car but get some proper shoes to protect your feet if you’re going bush walking.