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Vietnam Vibes

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TRAVEL INSURANCE FOR VIETNAM

From skyscrapping megacities through to serene rural farmlands, the Vietnamese spirit has soared out of the ashes to become an entrepreneurial tourist magnet. Scroll on down for our handy guide to one of the world's most popular travel destinations. Zoom's Vietnam travel insurance has you covered for any unexpected holiday hurdles. Cover includes medical expenses should you fall sick or become injured, as well as cover for trip cancellation, lost luggage, family emergencies and more! What are you waiting for? Zoom to it!

VIETNAM QUICK GUIDE

Boasting stunning scenery, diverse cuisine reflecting local communities, and a rich and complex history, Vietnam is becoming one of Asia's fastest rising tourist destinations, with over 10 million visitors each year.

No matter which kind of Vietnamese experience you're planning, Zoom can cover your trip with a range of plans.  You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.

 

VISAS FOR VIETNAM


​​​​​​Aussies and Kiwis are required to have a valid visa to travel to Vietnam. The preferred way for most tourists is now the official Vietnam e‑Visa, , which allows you to submit your details online, upload the required documents, pay the visa fee, and receive your approved visa electronically before you travel. You can enter Vietnam through all major international airports, including Hanoi, Ho Chi Minh City and Da Nang, as well as designated land borders and seaports.

You will need at least six months validity on your passport, along with a clear digital passport photo and a scan of your passport information page. Printed copies of your e‑Visa are recommended when travelling.

Visa on Arrival is no longer issued upon landing at Vietnamese airports. If you are crossing a land border or do not meet e‑Visa conditions, you will need to apply for a standard visa through the Vietnamese Embassy or Consulate.

These rules can change quickly. Contact your nearest Vietnamese Embassy or Consulate before you travel for the most up‑to‑date information.

ON ARRIVAL

 

There are a range of options to get out of Noi Bai International Airport (Hanoi). The public buses 7 and 17 depart at the right of the terminal exit and connect with the city centre for only 5000VND (~$0.28AUD). They run every 20 minutes or so from 5am to 10pm. Airport minibuses will take you straight to your door and cost 32 000 - 72 000VND (up to $4AUD). Confirm the price with the driver before you get in. Otherwise a private metered taxi to the city centre is around 320 000VND ($17AUD).

To head out of Tan Son Nhat International Airport (Ho Chi Minh City), the best way is probably via taxi. From the standard taxi rank, it's around 170 000VND (~$10AUD). For about twice that, you can take a Mai Linh taxi - a private company which prides itself on safety and reducing ripoffs. Pre-pay at the booth or with the marshall.

GETTING AROUND

 

Taxis are great for short distances. The language barrier may be an issue, so be sure to have a SIM card with GPS to help the driver out. For the long distances, tourist coaches are not only comfortable, but also incredibly cheap – often less than $10AUD to travel hundreds of kilometres. We don't recommend any trips that will have you on the roads at night – poor infrastructure and ambitious drivers are a mix that you don't need in your life. Trains are great for the ultra-long trips – just make sure you book one of the four-berth ‘soft sleeper’ tickets, otherwise you are in for a crowded and uncomfortable ride!

For the ultimate flexibility, consider hiring a driver – for as little as $10–50AUD a day, you can hire a personal driver who will take the stress out of being on the road. Speak to your hotel or hostel for recommendations.

BEST TIME TO VISIT

If you're travelling throughout Vietnam, you have plenty of options of when to go. The south is warm year-round, and although downpours tend to be frequent around May to November, they only last a few hours and you can get on with your day. On the other hand, Hanoi and Sapa are cool and dry in winter, hot and humid in summer.

WHERE TO GO

Hanoi and Ho Chi Minh City are the largest of Vietnam's cities, and they have wildly different personalities. Administrative capital Hanoi is often considered old-world and romantic, while Ho Chi Minh is an economic powerhouse that does not stop. Hanoi's colonial architecture is stunning, while Ho Chi Minh has gorgeous Botanic Gardens and some of the best museums to the American War, but is also home to historical treasures from its French and Cantonese pasts, including Notre Dame Cathedral and the Jade Emperor Pagoda. 

Hoi An is one of Vietnam's most beautiful cities, with more than 800 UNSECO-listed historic buildings, some with roots in the 16th Century. Grab an Old Town ticket (around $7AUD, valid for 10 days) for access to 18 of those buildings, plus museums, galleries, and more.

While you've certainly heard of its Chinese equivalent, Vietnam's Forbidden City, in Hue. This former imperial capital features stunning momument which have somehow survived three recent wars. See the Citadel, Imperial Tombs and Thien Mu Pagoda, and try the touristy but fun royal banquet experience.

Whichever major city you find yourself in, don't miss the opportunity to take a Vietnamese cooking class - it is some of the best food in the world, so why not learn to make it at home! A good idea is to find classes that include a trip to the market, so you can get familiar with new ingredients.

Halong Bay, with its dramatic tree-covered limestone islets and emerald water is a truly spectacular site. Largely a fishing community area, it is now a UNESCO World Heritage Site visited by hundreds of thousands of tourists every year. Regulation has not kept up with demand, with some unscrupulous operators running unsafe tours and cruises. Check review sites in advance, and if you look at your boat and don't feel safe, just don't get on. That said, there are many tour companies with great operations. While Halong Bay is *very* touristy, its majesty is simply not to be missed.

MUST KNOW TIPS

April 30th is Reuinification Day, a public holiday celebrating the Fall of Saigon and the capture of the South by the People's Army of Vietnam and the Viet Cong. Marking the end of the Vietnam war, major cities come alive with a wash of fireworks, lights and parades. It is also a day of significant hurt for some, and is nicknamed 'Black April'. So be aware that reception to the festivities may be mixed, depending on where you are and who you speak to.

Don't underestimate the size of the country! While narrow, it stretches along the South China Sea from Cambodia's south, past Laos' eastern border, and then into China's south - the trip from Hanoi to Ho Chi Minh City is over 26 hours by car, while the whole country end to end is nearly 40 hours! So if you want to 'see it all' give yourself at least three to four weeks.

Because of how long the country is, the climate varies significantly - the north can snow during winter, while the south only has two seasons - hot and wet or hot and dry!

Don't bother with trying to pay with a credit card - it makes you vulnerable to scammers and cash is king anyway. So take out what you need from the ATMs at the start of the day and get ready to haggle.

Don't drink the tap water - it's that simple. Even in the major cities where water is chlorinated, pollutants can enter the water supply due to ageing infrastructure. Drink bottled, boiled, or filtered water instead.

ZOOMING ELSEWHERE?

Are you planning to zoom somewhere else on your Asian holiday? Flying to the Philippines or is the next stop Nepal? Wherever you're headed, we've got helpful advice on other popular travel destinations to check out. What are you waiting for? Zoom to it!
 

COMPARE VIETNAM TRAVEL INSURANCE

COMPARE PLANS

(Benefits are per adult) Expand to see benefits & limits in detail 		Medical Only Standard Comprehensive
Emergency included included included
24/7 Emergency Assistance Service included included included
24 Hour emergency assistance services, access to trained medical advisers and messages to family.
Medical unlimited unlimited unlimited
Overseas Emergency Medical & Hospital ExpensesSO unlimited unlimited unlimited
Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
Dental ExpensesO $2,000 $2,000 $2,000
Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
Repatriation Of RemainsO $25,000 $25,000 $25,000
Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
Hospital Cash AllowanceSO $3,000 $6,000
An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
Permanent DisabilityO $25,000
A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
Loss of IncomeSO $10,400
Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
Luggage & Personal Items $5,000 $10,000
Travel Documents & Transaction CardsO $2,000 $5,000
Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
Luggage & Personal EffectsAS $5,000 $10,000
Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Theft of CashPO $250
Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
Luggage & Personal Effects Delay ExpensesASO $500
Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.<br/> <br/> $250 if your luggage is delayed for less than 7 days. $500 if your luggage is delayed for more than a week. (no excess applies)<br/>
Cancellation & Delay chosen limit chosen limit
Pre-Departure Cancellation Fees & Lost DepositsPS chosen limit chosen limit
Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
Pre-Departure Amendments to JourneyA $2,000
Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
On-trip Disruption chosen limit chosen limit
On-trip Cancellation Fees & Lost DepositsPS chosen limit chosen limit
Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
Additional Accommodation & Travel Expenses
— Family Emergency
— Emergency Companion CoverAS 		$10,000 $25,000
Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over.
Travel Delay ExpensesS $2,000
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
Special Event Transport ExpensesO $2,000
Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
Other $2,500,000 $2,500,000 $5 million
Personal LiabilityP $2,500,000 $2,500,000 $5 million
Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).

Medical Only

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency assistance services, access to trained medical advisers and messages to family.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $2,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Other $2,500,000
  • Personal Liability $2,500,000
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).

Standard

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency assistance services, access to trained medical advisers and messages to family.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $2,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Hospital Cash Allowance $3,000
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Luggage & Personal Items $5,000
  • Travel Documents & Transaction Cards $2,000
  • Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Luggage & Personal Effects $5,000
  • Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Cancellation & Delay chosen limit
  • Pre-Departure Cancellation Fees & Lost Deposits chosen limit
  • Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
  • On-trip Disruption chosen limit
  • On-trip Cancellation Fees & Lost Deposits chosen limit
  • Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
  • Additional Accommodation & Travel Expenses<br/>&mdash; Family Emergency<br/>&mdash; Emergency Companion Cover $10,000
  • Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over.
  • Other $2,500,000
  • Personal Liability $2,500,000
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
  • Cruise unlimited
  • Onboard Medical Expenses unlimited
  • Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
  • Rental Vehicle Excess chosen limit
  • Rental Vehicle Insurance Excess chosen limit
  • Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.<br> <br> You can choose your level of cover up to $5,000 or up to $10,000.

Comprehensive

Show Benefits
  • Emergency included
  • 24/7 Emergency Assistance Service included
  • 24 Hour emergency assistance services, access to trained medical advisers and messages to family.
  • Medical unlimited
  • Overseas Emergency Medical &amp; Hospital Expenses unlimited
  • Provides cover for unexpected overseas medical and hospital expenses incurred if you are injured or become sick overseas.
  • Dental Expenses $2,000
  • Cover for unexpected dental treatment required overseas for the relief of sudden and acute pain to sound and natural teeth.
  • Hospital Cash Allowance $6,000
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Repatriation Of Remains $25,000
  • Cover for a funeral or cremation overseas, or repatriation of your remains back to Australia.
  • Permanent Disability $25,000
  • A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip (no excess applies).
  • Loss of Income $10,400
  • Weekly payment you received if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work in your usual occupation for more than 30 days after returning to Australia. (no excess applies)
  • Luggage & Personal Items $10,000
  • Travel Documents & Transaction Cards $5,000
  • Reimburses you for the cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Theft of Cash $250
  • Reimburses you for cash, bank notes, currency notes, or money orders stolen whilst on your person during your journey.
  • Luggage & Personal Effects $10,000
  • Cover for your own personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Luggage & Personal Effects Delay Expenses $500
  • Cover to purchase essential clothing and personal items if your luggage and personal effects have been delayed, misdirected or misplaced by your carrier for more than 12 hours.<br/> <br/> $250 if your luggage is delayed for less than 7 days. $500 if your luggage is delayed for more than a week. (no excess applies)<br/>
  • Cancellation & Delay chosen limit
  • Pre-Departure Cancellation Fees & Lost Deposits chosen limit
  • Cover for cancellation fees and lost deposits for pre-paid travel arrangements if you cannot travel due to unexpected events which are outside your control, such as sickness, injuries, strikes and natural disasters.
  • Pre-Departure Amendments to Journey $2,000
  • Cover for additional travel expenses that you incur and cannot recover when you need to amend your journey due to illness or injury, hospitalisation of a relative, or your scheduled or connecting transport is cancelled or delayed due to weather, strikes, riots, or a natural disaster.
  • On-trip Disruption chosen limit
  • On-trip Cancellation Fees & Lost Deposits chosen limit
  • Cover for your pre-paid travel arrangements if your trip is cancelled or cut short due to one of the unexpected events covered by the policy, such as illness, accidents and extreme weather.
  • Additional Accommodation & Travel Expenses<br/>&mdash; Family Emergency<br/>&mdash; Emergency Companion Cover $25,000
  • Reimburses you for your additional accommodation and travel expenses if your trip is disrupted by an event covered by the policy. For example, injury or illness, lost passport, or your scheduled or connecting transport is cancelled or delayed due to extreme weather, strikes, riots, or a natural disaster.<br> <br> There is no provision to claim Family Emergency for relatives living outside of Australia or relatives aged 85 or over.
  • Travel Delay Expenses $2,000
  • Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
  • Special Event Transport Expenses $2,000
  • Reimburses you for additional travel expenses to reach a special event (wedding, funeral, prepaid conference, concert, music festival, sporting event, or a tour lasting more than two consecutive nights) on time.
  • Other $5 million
  • Personal Liability $5 million
  • Protection for you being legally liable for unintentionally injuring other people or causing damage to their property, including legal defence costs (with our prior consent).
  • Cruise unlimited
  • Onboard Medical Expenses unlimited
  • Cover for reasonable onboard emergency medical, and other necessary treatment expenses you incur while on a cruise if you become ill or injured.
  • Snow unlimited
  • Emergency Rescue unlimited
  • Medical transfer or evacuation if you injure yourself whilst on the ski slope
  • Snow Pack $750
  • Cover for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass or you being unable to ski following accident or illness.
  • Resort Closure $1,000
  • Cover for the cost of transport to the nearest resort and the cost of additional ski passes if all lift systems are closed as a result of not enough snow, bad weather or power failure in your pre-booked holiday resort.
  • Winter Sports Equipment Cover $1,500
  • We will reimburse the winter sports equipment hire excess or the cost of repairing the equipment, whichever is lesser, if the winter sports equipment you have hired is damaged or stolen due to an event covered under this policy.
  • Winter Sports Equipment Hire $1,000
  • Cover for the cost of hiring alternative Snow Skiing Equipment following the loss, theft or or breakage of your equipment, or if your equipment has been misdirected or delayed for more than 24 hours
  • Rental Vehicle Excess chosen limit
  • Rental Vehicle Insurance Excess chosen limit
  • Covers for the excess payable on your rental vehicle insurance that you have with your car hire company.<br> <br> You can choose your level of cover up to $5,000 or up to $10,000.
  • Bicycle Pack $15,000
  • Bicycle Cover $15,000
  • Designed specifically for cyclists, we offer cover if your bicycle is lost, stolen or damaged (no cover whilst in use).

Benefits shown are a summary of cover only. Sub-limits may apply. Please read the Product Disclosure Statement (PDS) for full terms, conditions, limits, excess payable and exclusions; and consider the Target Market Determination to determine whether our travel insurance is right for you.

A Limits are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.
S Sub-limits apply.
P Limits are per policy regardless of the number of persons the claim relates to.
O There is no cover while travelling in Australia.

WHY BUY WITH ZOOM

Medical cover

medical cover

Relax knowing that your hospital expenses are covered with Zoom's medical coverage. Zoom to top notch cover!

travel delays

Travel delays

Troubles on your trip are never much fun. Cover your Vietnamese adventure in a flash with Zoom travel cover. We keep things zippy!

luggage cover

LUGGAGE COVER

Your stuff is precious and we get that. Take off on your South East Asian sojurn knowing your luggage is protected with Zoom.

Family emergencies

Family emergencies

Had to rush home or cancel your trip due to a family emergency? We'll cover your non-refundable deposits so you can focus on the rest.

medical assessment

Medical Assessment

Get cover for your medical conditions when you travel. You can declare your pre-existing conditions in our online assessment in a jiffy

Car Hire Excess

rental car excess

Driving Hanoi to Ho Chi Minh City? Our rental vehicle excess add-on is a must for roadtripping travellers.

easy claims

easy claims

We've done away with lengthy forms and have kept our claims process simple. We guarantee to assess fully documented claims in a flash.

Car Hire Excess

Peace Of Mind

Zoom to Zen. You can sit back and relax on your holiday knowing that you’re covered by award winning travel insurance.

VIETNAM TRAVEL INSURANCE FAQs

Got some curly questions in regards to your Vietnam travel insurance cover?
Be in the the know before you go with answers to the most common queries below.

  • Am I covered medically while holidaying in Vietnam?

  • Yes, all our policies cover for unlimited medical coverage. Zoom provides cover for your overseas medical expenses including hospital stays, surgery, doctor visits, emergency evacuation and repatriation home if required. We can provide written guarantees of payment of reasonable expenses directly with your hospital in emergency situations. Phew!

  • What happens if I need medical assistance in Vietnam?

  • Have complete peace of mind on your  adventure. Zoom provides immediate support through our emergency assistance provider, First Assistance. Help is just a phone call away any time of day 365 days a year. This includes access to medical advisors, medical transfers and emergency evacuation if required. We also assist with passing on messages to family and returning unsupervised dependants back to Australia.

  • How do alcohol and drugs affect my cover?

  •  When it comes to alcohol we advise you to drink in moderation. One too many rice wines could see you jeopardizing your cover. Please note that we may exclude any claims where excessive drugs or alcohol have been involved.

  • I have high value items; how much can I insure them for?

  • If you have an expensive item that you just can’t leave behind you can insure it separately. Please note that high value item cover is only available under our comprehensive plan.

  • Am I covered for pickpocketing in Vietnam?

  • Yes, you’re covered for pickpocketing and muggings, provided of course you were acting with reasonable care (i.e. did not leave your belongings unattended). If you’re the victim of a pickpocket, you’d be covered for loss, theft and damage to your luggage and personal effects. If you are robbed, it’s important that you get a police report and contact us as soon as possible.

GET A QUOTE
Zoom

Zoom travel insurance offers simple, flexible travel insurance for maximum peace of mind no matter where you're zooming to.

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"Zoom Travel Insurance" is a registered Business name of the Insurance Geeks Pty Ltd ABN 35 612 507 785 located at Level 1, 332 Kent Street, Sydney, NSW 2000 Australia. The Insurance Geeks is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. This site contains general guidance only on insurance products available to you. Before you buy a policy, you should consider if this product suits your needs by reading the policy wording, known as a Product Disclosure Document (PDS) in light of your personal circumstances. This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its Australian branch, HDI Global Specialty SE – Australia, ABN 58 129 395 544, AFSL 458776.
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