Fantastic Fiji

TRAVEL INSURANCE FOR FIJI

Whether you're sunning it up in Suva or exploring the iconic islands of this extraordinary archipelago, our Fiji travel insurance policy will cover you for any unforeseen holiday hiccups such as trip cancellation, lost luggage, family emergencies and more! What are you waiting for? Zoom to it!

WHY BUY WITH ZOOM

Emergency Assistance

emergency assistance

No matter where you are, we're there when you need us most. Our expert emergency assistance is available 24 hours a day, 7 days a week.

scooter

riding a scooter

At Zoom, you're covered to ride a motorbike or scooter of any engine size provided you are licensed to do so in Australia!

luggage cover

COVER for your luggage

Your stuff is precious and we get that. Take off on your Fijian forey knowing your luggage is protected with Zoom.

Adventure activities

Adventure activities

Whether you're diving off Denarau or zip-lining through Fiji's forests, get cover for your fast paced activities with our adventure pack.

kids go free

kids go free

Family trip to Fiji? Save your pennies as all dependants under 19 are included under your policy at no additional cost. Say what!?

pregnancy

Pregnancy cover

Planning a Fiji escape before your new arrival? You can relax knowing you'd be covered all the way up to week 24 with no fuss.

easy claims

easy claims

We've done away with lengthy forms and have kept our claims process simple. We guarantee to assess fully documented claims in a flash.

Car Hire Excess

Peace Of Mind

Zoom to Zen. You can sit back and relax on your holiday knowing that you’re covered by award winning travel insurance.

FIJI TRAVEL QUICK GUIDE

Fiji is a favourite island holiday for Aussies. Surrounded by vivid coral reefs, sun-drenched beaches, turquoise lagoons, and the sounds of swaying palm trees, it's not hard to understand how this island paradise has gained it's popularity.

With over three hundred islands to choose from, Fiji is a beautiful destination fit for a canoodling couple seeking isolation
or a family of five seeking fun in the sun.

Whether you're sipping cocktails from coconuts, snorkelling, scuba diving or swimiming with dophins, Zoom travel insurance has a plan suitable to cover your Fijian adventure.   Compare Zoom's Travel Insurance plans for your Fiji holiday today.

COMPARE FIJI TRAVEL INSURANCE

COMPARE PLANS

(Benefits are per adult) Expand to see benefits & limits in detail
Medical Only Standard Comprehensive MOST POPULAR
MEDICAL Unlimited Unlimited Unlimited
24/7 Emergency Assistance Services Unlimited Unlimited Unlimited
24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
Overseas Emergency Medical & Hospital Expenses^ Unlimited Unlimited Unlimited
Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
Includes Dental Expenses (per person) $500 $500 $500
Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
Additional Expenses - $10,000 $50,000
Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
Includes Family Emergency - Yes Yes
Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
Includes Resumption of Journey - $3,000 $3,000
Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
Includes Emergency Companion Cover - Yes Yes
Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
Hospital Cash Allowance^^ - $2,500 $5,000
An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
Accidental Death - - $25,000
A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
Permanent Disability^^ - - $25,000
A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
Loss of Income^^ - - $10,400
Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
CANCELLATION - $25,000 Unlimited
Cancellation Fees & Lost Deposits - $25,000 Unlimited
Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
Alternative Transport Expenses - - $5,000
Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
Travel Delay Expenses - - $2,000
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
LUGGAGE - $7,500 $7,500
Luggage & Personal Effects - $7,500 $7,500
Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Luggage & Personal Effects Delay Expenses^^ - - $250
Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
Travel Documents & Transaction Cards^^ - $2,000 $5,000
Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
Theft of Cash^^ - - $250
Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
PERSONAL LIABILITY $2,500,000 $2,500,000 $5,000,000
Personal Liability $2,500,000 $2,500,000 $5,000,000
Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.

Medical Only

Show Benefits
  • MEDICAL Unlimited
  • Overseas Emergency Medical Assistance^ Unlimited
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Overseas Emergency Medical & Hospital Expenses^ Unlimited
  • Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
  • Includes Dental Expenses (per person) $500
  • Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
  • Additional Expenses -
  • Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
  • Includes Family Emergency -
  • Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
  • Includes Resumption of Journey -
  • Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
  • Includes Emergency Companion Cover -
  • Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
  • Hospital Cash Allowance^^ -
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Accidental Death -
  • A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
  • Permanent Disability^^ -
  • A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
  • Loss of Income^^ -
  • Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
  • CANCELLATION Unlimited
  • Cancellation Fees & Lost Deposits Unlimited
  • Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
  • Alternative Transport Expenses -
  • Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
  • Travel Delay Expenses -
  • Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
  • LUGGAGE -
  • Luggage & Personal Effects -
  • Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Luggage & Personal Effects Delay Expenses^^ -
  • Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
  • Travel Documents & Transaction Cards^^ -
  • Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Theft of Cash^^ -
  • Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
  • ANCILLARY $2,500,000
  • Personal Liability $2,500,000
  • Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
  • Rental Vehicle Insurance Excess Optional
  • Cover for the excess payable on your rental car's insurance in the event of accidental damage or theft during the car rental period.
  • Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.

    ^^ There is no cover for these benefits while travelling in Australia.

    Sub-limits apply to some sections. Please refer to the section titled Cover Benefits In Detail of this PDS for more information.

Standard

Show Benefits
  • MEDICAL Unlimited
  • Overseas Emergency Medical Assistance^ Unlimited
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Overseas Emergency Medical & Hospital Expenses^ Unlimited
  • Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
  • Includes Dental Expenses (per person) $500
  • Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
  • Additional Expenses $30,000
  • Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
  • Includes Family Emergency Yes
  • Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
  • Includes Resumption of Journey $3,000
  • Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
  • Includes Emergency Companion Cover Yes
  • Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
  • Hospital Cash Allowance^^ $2,500
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Accidental Death -
  • A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
  • Permanent Disability^^ -
  • A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
  • Loss of Income^^ -
  • Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
  • CANCELLATION Unlimited
  • Cancellation Fees & Lost Deposits Unlimited
  • Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
  • Alternative Transport Expenses -
  • Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
  • Travel Delay Expenses -
  • Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
  • LUGGAGE $5,000
  • Luggage & Personal Effects $5,000
  • Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Luggage & Personal Effects Delay Expenses^^ -
  • Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
  • Travel Documents & Transaction Cards^^ $2,000
  • Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Theft of Cash^^ -
  • Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
  • ANCILLARY $2,500,000
  • Personal Liability $2,500,000
  • Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
  • Rental Vehicle Insurance Excess Optional
  • Cover for the excess payable on your rental car's insurance in the event of accidental damage or theft during the car rental period.
  • Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.

    ^^ There is no cover for these benefits while travelling in Australia.

    Sub-limits apply to some sections. Please refer to the section titled Cover Benefits In Detail of this PDS for more information.

Comprehensive

Show Benefits
  • MEDICAL Unlimited
  • Overseas Emergency Medical Assistance^ Unlimited
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Overseas Emergency Medical & Hospital Expenses^ Unlimited
  • Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
  • Includes Dental Expenses (per person) $500
  • Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
  • Additional Expenses $50,000
  • Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
  • Includes Family Emergency Yes
  • Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
  • Includes Resumption of Journey $3,000
  • Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
  • Includes Emergency Companion Cover Yes
  • Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
  • Hospital Cash Allowance^^ $5,000
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Accidental Death $25,000
  • A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
  • Permanent Disability^^ $25,000
  • A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
  • Loss of Income^^ $10,400
  • Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
  • CANCELLATION Unlimited
  • Cancellation Fees & Lost Deposits Unlimited
  • Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
  • Alternative Transport Expenses $5,000
  • Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
  • Travel Delay Expenses $2,000
  • Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
  • LUGGAGE $7,500
  • Luggage & Personal Effects $7,500
  • Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Luggage & Personal Effects Delay Expenses^^ $250
  • Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
  • Travel Documents & Transaction Cards^^ $5,000
  • Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Theft of Cash^^ $250
  • Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
  • ANCILLARY $5,000,000
  • Personal Liability $5,000,000
  • Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
  • Rental Vehicle Insurance Excess Optional
  • Cover for the excess payable on your rental car's insurance in the event of accidental damage or theft during the car rental period.
  • Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.

    ^^ There is no cover for these benefits while travelling in Australia.

    Sub-limits apply to some sections. Please refer to the section titled Cover Benefits In Detail of this PDS for more information.

Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.

^^ There is no cover for these benefits while travelling in Australia.

Sub-limits apply to some sections. Please refer to PDS for more information.

VISAS FOR FIJI

A visitor permit can be obtained on arrival; and no visa is required for stays of up to four months.  However, Australian citizens must have a passport that is valid for at least six months beyond the date of their arrival in Fiji.

ON ARRIVAL
Bula! Expect a warm welcome.  It is not uncommon to be serenaded on guitar or ukulele by a band of smiling locals in floral shirts as you pass through immigration.

Nadi International Airport (NAN) - pronounced "Nan-di" is Fiji's main airport.  Handling 97% of the country's visitors, the gateway welcomes more than 1.2 million international passengers and over 450,000 domestic passengers annually.  Located on the western side of the main island, Viti Levu, it is an important regional hub for the South Pacific islands. Once you’ve passed the gates and you’re out the terminal, you’ll be eager to get your Fijian holiday started as soon as possible. There are several ways to get where you’re going. Nadi Airport runs a 24-hour shuttle services to most of Fiji’s major resorts and hotel areas. All bookings must be made in advance and can be done online. Taxis are also available when you exit the main terminal, and there are several rental car companies to choose from if you’re wanting to explore the landscape on your own clock. Your hotel may also offer an airport pick-up service; speak to them directly before you leave home.

Nausori Airport (SUV) is the second International Airport in Fiji, located about 23 km (approximately 35 minutes drive) from Fiji's capital city, Suva. Airlines operate domestic shuttles daily that will take you through to Nadi Airport to meet connecting international flights.  There are also 13 smaller airports on the outer islands catering for scenic tours and access to unique Fijian towns.  These are Labasa, Savusavu, Taveuni, Rotuma, Koro, Gau, Bureta, Vanuabalavu, Lakeba, Ono-i-Lau, Cicia, Moala and Kadavu.

GETTING AROUND

Getting around Fiji is cheap and easy.  The main island, Viti Levu has a reliable well networked bus service operating out of the towns. Travelling around the coastline by bus is affordable and with their large windows, offers a great way to take in the scenic countryside, and a great opportunity to chat with the locals. 

The 4-hour journey from Suva to Nadi on the main island costs around 50 FJD. ​Taxis can be easily booked at your hotel, either for a one-off trip between destinations or longer private tours. Pre-arranging a private driver for the duration of your stay can also be a convenient and comfortable way to get around. A taxi around Suva will cost no more than 10 FJD.​  

As Fiji is made of hundreds of islands, getting to certain destinations will involve a boat trip. There are plenty of ferries and tour boats travelling to the more popular spots, but if you wish to see some of the smaller islands you may need to charter a motorboat, and this can be a bit more expensive. Visible from the Nadi coastline, the Mamanucas Islands are blessed by zippy passenger catamarans offering enclosed air-conditioned seating on the lower decks for the sweatier days and stunning views from the upper decks.  Getting around the smaller outer islands requires a little more patience and usually involves a boat journey in a small, ten-passenger fibreglass boat.  But being further out from the hub of Nadi, these less commercialised, uninhabitate gems are worth the boat ride. No matter how you get around though, remember to be patient, relax and go with the flow. It’s all about embracing Fiji time!

BEST TIME TO VISIT 

Temperatures in Fiji remain consistent throughout the year. During the summer months, you’ll enjoy temperatures between 28C to 31C, while the winter months drop to a lovely 26C or 27C. While there’s never a bad time to visit Fiji, it’s good to bear in mind that November to April can bring with it severe storms, heavy rains, and the threat of cyclones. July through September is generally when the weather will be at its most dry and sunny, but it’s also peak season, particularly during school holiday periods, meaning resorts will be at their busiest.

WHERE TO GO

With 332 postcard perfect islands, Fiji begs the question of where to go? 106 of the islands are uninhabited, but that still leaves a lot of choice. Some of the most popular regions to visit are:
 
Denarau Island – looking for total comfort? This is where you want to go. Home to eight large luxury resorts, including the Hilton, Westin, and Sofitel, and a pristine 18-hole golf course, Denarau is for holidaymakers seeking pampering, relaxation, and luxury. There’s plenty to choose from in the way of eating, drinking, poolside fun, day spas, and entertainment. Plus, the Denarau Marina is the starting point for loads of day trips. It’s also less than 30 minutes from the airport.
 
Coral Coast – Located on the south of Fiji’s main island, the Coral Coast is a long stretch (almost 100km) of beaches, most of them neighboured by a huge coral reef. It features a range of accommodation options to suit all budgets, including many family-friendly resorts. While a popular tourist spot, it also provides people the chance to experience a bit more of the real Fiji, with surrounding villages welcoming all who visit.
 
The Mamanuca Islands – you know those postcard-worthy pics you dream up when you think of Fiji? You’re probably thinking about the Mamanuca Islands. They’re just a short boat ride from Nadi airport.
 
Pacific Harbour – Beqa and the Pacific Harbour is perfect for thrill-seekers keen for rugged adventures.

Suva – the words buzzing cosmopolitan may not spring to mind when you think of Fiji. But Suva, Fiji’s capital, offers exactly that, with its wide array of shopping, eating, entertainment and cultural attractions.  
 
For more information on where to go, check out the Fiji Tourism website.

MUST KNOW TIPS

“Fiji time” is a real thing and schedules are never fully locked in. Fiji time can be used to explain tour delays, cancelled boats, change of reservation plans, and more! Go with the flow and know that chilling out and just going with it is what makes Fiji so wonderful. Fiji is generally safe but it’s advised to avoid walking around at night beyond the well-lit ground of resorts. Religion is very important to most Fijians and Sundays are a day for church. Many shops will be closed or only open for a few hours. Load up on the repellent and sunscreen – the mozzies and sun can be as brutal as each other. If visiting Fijian villages respect their customs. Dress modestly, covering bare shoulders and legs, don’t touch people’s heads, take off your shoes before walking inside, and never wear a hat into a village as it’s considered an insult.

ZOOMING ELSEWHERE?

Are you planning to zoom somewhere else on your holidays? Whether you're holidaying to terrific Thailand or sassy Singapore, we've got plenty of helpful advice on other popular travel destinations to check out. What are you waiting for? Zoom to it!

FIJI TRAVEL INSURANCE FAQ'S

Travelling to Fiji? Make sure you're in the know before you go with our handy FAQ's below.
  • Am I covered in the event of a natural disaster?
  • Yes, in the event that your holiday is directly affected by an unforeseen natural disaster you would be covered for cancellation, travel disruptions, additional accommodation expenses and lost deposits. Depending on the level of policy you purchased. However, in order to be covered you would need to have purchased a policy before news of the natural disaster hits the mainstream media.

  • Am I covered to ride a motorbike or scooter in Fiji?
  • At Zoom, you're covered to ride a motorbike or scooter of any engine size provided you are licensed to do so in Australia. If you do not have a valid motorbike license then you can only ride a bike of 50cc using your Australian drivers license. You must also be wearing a helmet at all times.

  • Am I covered for stomach bugs or dengue fever?
  • As Fiji is a tropical country, there are a few diseases you may be at risk of contracting. However, you can rest assured that all our policies cover you for Unlimited medical benefits if you were to fall ill. This includes access to hospitals, ambulance, doctors and evacuation and even repatriation home if required.

  • How do alcohol and drugs affect my cover?
  • When it comes to alcohol we advise you to drink in moderation. Please note that we may exclude any claims where excessive drugs or alcohol have been involved.

  • Am I covered for adventure activities?
  • We automatically cover a wide range of adventure sports including diving, bunjee jumping and horse riding and more. You can also buy our Adventure Pack to cover additional adventure sports. 

  • I have high value items; how much can I insure them for?
  • If you have an expensive item that you just can’t leave behind you can insure it separately for up to $5,000. Please note that high value item cover is only available under our comprehensive plan.

  • Am I covered for pick pocketing?
  • Yes, you’re covered for muggings provided of course, you were acting with reasonable care (i.e. did not leave your belongings unattended). If you’re the victim of a pickpocket, you’d be covered for loss, theft and damage to your luggage and personal effects. If you are robbed it’s important that you get a police report and contact us as soon as possible.

  • What is a dependant?
  • This means your dependant children or grandchildren under the age of 19 at the date of policy issue who are travelling with you.