Get packing for Portugal!

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Coverholder at Lloyds

TRAVEL INSURANCE FOR PORTUGAL

Modern cities meet ancient castles in this former maritime superpower. Scroll on down for our handy guide on visas, getting around and the must-see spots in this magical destination. Zoom's Portugal travel insurance has you covered for any unexpected holiday hurdles. Cover includes medical expenses should you fall sick or become injured, as well as cover for trip cancellation, lost luggage, family emergencies and more! What are you waiting for? Zoom to it!

WHY BUY WITH ZOOM

Medical cover

medical cover

Relax knowing that your hospital expenses are covered with Zoom's unlimited medical coverage. Zoom to top notch cover!

travel delays

Travel delays

Setbacks on your sojourn are never much fun. Cover your Portugal travel disruptions in a flash with Zoom travel cover. We keep things zippy!

luggage cover

LUGGAGE COVER

Your stuff is precious and we get that. Take off on your European adventure knowing your luggage is protected with Zoom.

Family emergencies

Family emergencies

Had to rush home or cancel your trip due to a family emergency? We'll cover your non-refundable deposits so you can focus on the rest.

kids go free

kids go free

Family holiday to Europe? Save your euros with all dependants under 21 included under your policy at no additional cost.

Car Hire Excess

rental car excess

Soaking up the splendour of 800km of coastal roads? Our rental vehicle excess add-on is a must for roadtripping travellers.

easy claims

easy claims

We've done away with lengthy forms and have kept our claims process simple. We guarantee to assess fully documented claims in a flash.

Car Hire Excess

Peace Of Mind

Zoom to Zen. You can sit back and relax on your holiday knowing that Zoom travel insurance is backed by Lloyd’s of London, one of the world’s most trusted insurers.

PORTUGAL QUICK GUIDE

With a plentiful coastline and lush countryside, Portugal is the go-to place for fresh, local delicacies sold straight from seller's front door. Traditional architecture mixes Roman, Germanic and Arabic influences in villages, fortifications and cathedrals that will simply take your breath away.

Go on, zoom to Portugal and find out for yourself!

No matter which kind of Portuguese experience you're planning, Zoom can cover your trip with a range of plans.  You can minimise your costs with Medical Only cover, or choose to buy Comprehensive Travel Insurance for extra protection to cover things like travel delays and cancellation. Compare Zoom's Travel Insurance plans online today.

VISAS FOR PORTUGAL

Aussies and Kiwis visiting Portugal score up to 90 days visa free before you either need to apply for one, or leave the Schengen Area. If you leave the area for 180 days, you can come back for another 90 visa-free days. Too easy! 

While you might not need a visa, you do need:
- Passport with at least six months validity on entry
- Proof of sufficient funds in the form of a bank statement or cash
- Return airline tickets/proof of onward travel
- Documents showing proof of purpose of trip
- Documents and visas required for the next destination, if applicable

These rules can change quickly. Contact your nearest Portuguese Embassy or Consulate before you travel for the most up to date information. 

ON ARRIVAL

Lisbon and Porto airports take in dozens of international airlines. The Metro trains will get you to the city for less than €2, or a get a public transport day pass for €6. Otherwise, take a Aerobus (also eligible for the day pass), or grab a taxi (it should be around €15-20).

GETTING AROUND

Portugal is on the smaller side, with a comprehensive public transport system. Trains are a cheap and quick way to get around the city, or between cities, and it unusual to buy tickets in advance - be prepared for long lines to buy a ticket though. Going off the straight and narrow? There is usually a bus that will get you there. Day passes for public transport are €6 - great if you have lots of desintations to see in one day.

Smaller, older towns have narrower roads and not much parking during peak tourist seasons. So while cars give you more freedom, Portugal might be a place to leave the car behind, and walk, bike or take public transport instead.

BEST TIME TO VISIT

Like the rest of the Mediterranean, avoid the big crowds and big prices during July and August. Instead, visit during the shoulder seasons of May, June and September for great weather and less bustle.

WHERE TO GO

Not sure where to start your travels? A trip to Portugal is incomplete without a trip to the capital, Lisbon. Castles, churches, museums and aqueducts abound in this historic city. Be sure to see the Torre de Belem, a UNESCO World Heritage-listed Gothic tower.

A visit to Porto is incomplete without seeing Igreja de São Francisco, a church which has existed in many forms since the 1200s. Its current incarnation is an amalgamation of Baroque, Gothic and Neo-Classical styles, with an ornate interior almost entirely gilded in gold-leaf. It is truly a thing of wonder.

Sintra is a picturesque town historically frequented by the wealthy, and a popular day trip from Lisbon. Visit the Quina da Regaleira, a century-old gothic estate. While the manor itself is impressive, the true wonder is in the spralling gardens, with mystic symbols, secret tunnels, and the famed Intitiation Well. Head next to the Palacio de Monserrate, a stunning blend of Indian, Gothic and Arabic architectural styles which has remained largely intact since its construction in 1860.

MUST KNOW TIPS

If you're looking for convenience, the Lisbon Card or Porto Card tourist cards give you free public transport and free entry or discounts on a range of attractions. The Lisbon Card is valid for one, two or three days and costs between €19 and €13 a day, and the Porto Card is valid for one to four days and costs between €13 and €8 a day. To make savings out of these tourist card, you have to plan to see a lot of attractions in one day. If you're looking for a more relaxed experience, or want to spend a lot of time at less attractions, instead consider getting one-day public transport passes for around €4.

Travel forums are littered with complaints about being charged for free bread - that's because it's not free! Waiters will often bring your table small bowls of bread, olives, cheese and cold meat - but they aren't free unless a part of a set menu. If you're trying to save money, you can either politely say you wouldn't like them, or ask for the price before diving in. 

Tipping is more common here than elsewhere in Europe as wages are comparatively very low, especially in the hospitality industry, but travellers often report that servers won't try to guilt them like they might elsewhere. So round up bills and be sure to tip well when service is very good - it makes a huge difference to people.

ZOOMING ELSEWHERE?

Are you planning to zoom somewhere else on your holidays? Whether you're holidaying to experience the Chinese culture or sassy Singapore, we've got plenty of helpful advice on other popular travel destinations to check out. What are you waiting for? Zoom to it!
 

COMPARE PORTUGAL TRAVEL INSURANCE

COMPARE PLANS

(Benefits are per adult) Expand to see benefits & limits in detail
Medical Only Standard Comprehensive MOST POPULAR
MEDICAL Unlimited Unlimited Unlimited
24/7 Emergency Assistance Services Unlimited Unlimited Unlimited
24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
Overseas Emergency Medical & Hospital Expenses^ Unlimited Unlimited Unlimited
Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
Includes Dental Expenses (per person) $500 $500 $500
Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
Additional Expenses - $10,000 $50,000
Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
Includes Family Emergency - Yes Yes
Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
Includes Resumption of Journey - $3,000 $3,000
Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
Includes Emergency Companion Cover - Yes Yes
Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
Hospital Cash Allowance^^ - $2,500 $5,000
An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
Accidental Death - - $25,000
A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
Permanent Disability^^ - - $25,000
A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
Loss of Income^^ - - $10,400
Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
CANCELLATION - $25,000 Unlimited
Cancellation Fees & Lost Deposits - $25,000 Unlimited
Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
Alternative Transport Expenses - - $5,000
Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
Travel Delay Expenses - - $2,000
Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
LUGGAGE - $7,500 $7,500
Luggage & Personal Effects - $7,500 $7,500
Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
Luggage & Personal Effects Delay Expenses^^ - - $250
Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
Travel Documents & Transaction Cards^^ - $2,000 $5,000
Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
Theft of Cash^^ - - $250
Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
PERSONAL LIABILITY $2,500,000 $2,500,000 $5,000,000
Personal Liability $2,500,000 $2,500,000 $5,000,000
Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.

Medical Only

Show Benefits
  • MEDICAL Unlimited
  • Overseas Emergency Medical Assistance^ Unlimited
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Overseas Emergency Medical & Hospital Expenses^ Unlimited
  • Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
  • Includes Dental Expenses (per person) $500
  • Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
  • Additional Expenses -
  • Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
  • Includes Family Emergency -
  • Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
  • Includes Resumption of Journey -
  • Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
  • Includes Emergency Companion Cover -
  • Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
  • Hospital Cash Allowance^^ -
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Accidental Death -
  • A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
  • Permanent Disability^^ -
  • A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
  • Loss of Income^^ -
  • Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
  • CANCELLATION Unlimited
  • Cancellation Fees & Lost Deposits Unlimited
  • Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
  • Alternative Transport Expenses -
  • Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
  • Travel Delay Expenses -
  • Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
  • LUGGAGE -
  • Luggage & Personal Effects -
  • Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Luggage & Personal Effects Delay Expenses^^ -
  • Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
  • Travel Documents & Transaction Cards^^ -
  • Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Theft of Cash^^ -
  • Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
  • ANCILLARY $2,500,000
  • Personal Liability $2,500,000
  • Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
  • Rental Vehicle Insurance Excess Optional
  • Cover for the excess payable on your rental car's insurance in the event of accidental damage or theft during the car rental period.
  • Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.

    ^^ There is no cover for these benefits while travelling in Australia.

    Sub-limits apply to some sections. Please refer to the section titled Cover Benefits In Detail of this PDS for more information.

Standard

Show Benefits
  • MEDICAL Unlimited
  • Overseas Emergency Medical Assistance^ Unlimited
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Overseas Emergency Medical & Hospital Expenses^ Unlimited
  • Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
  • Includes Dental Expenses (per person) $500
  • Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
  • Additional Expenses $30,000
  • Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
  • Includes Family Emergency Yes
  • Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
  • Includes Resumption of Journey $3,000
  • Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
  • Includes Emergency Companion Cover Yes
  • Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
  • Hospital Cash Allowance^^ $2,500
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Accidental Death -
  • A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
  • Permanent Disability^^ -
  • A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
  • Loss of Income^^ -
  • Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
  • CANCELLATION Unlimited
  • Cancellation Fees & Lost Deposits Unlimited
  • Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
  • Alternative Transport Expenses -
  • Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
  • Travel Delay Expenses -
  • Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
  • LUGGAGE $5,000
  • Luggage & Personal Effects $5,000
  • Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Luggage & Personal Effects Delay Expenses^^ -
  • Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
  • Travel Documents & Transaction Cards^^ $2,000
  • Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Theft of Cash^^ -
  • Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
  • ANCILLARY $2,500,000
  • Personal Liability $2,500,000
  • Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
  • Rental Vehicle Insurance Excess Optional
  • Cover for the excess payable on your rental car's insurance in the event of accidental damage or theft during the car rental period.
  • Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.

    ^^ There is no cover for these benefits while travelling in Australia.

    Sub-limits apply to some sections. Please refer to the section titled Cover Benefits In Detail of this PDS for more information.

Comprehensive

Show Benefits
  • MEDICAL Unlimited
  • Overseas Emergency Medical Assistance^ Unlimited
  • 24 Hour emergency medical assistance services, access to trained medical advisers, medical evacuation, hospital expense guarantees, ambulance fees, messages to family, and funeral arrangements.
  • Overseas Emergency Medical & Hospital Expenses^ Unlimited
  • Overseas medical treatment if you are injured or become sick overseas, including hospital stays, surgery, prescription drugs, and doctor visits.
  • Includes Dental Expenses (per person) $500
  • Cover for emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
  • Additional Expenses $50,000
  • Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas)
  • Includes Family Emergency Yes
  • Cover for additional travel expenses such as your return flight to Australia if a relative of either you, or travelling companion requires hospitalisation or dies unexpectedly. (no excess applies)
  • Includes Resumption of Journey $3,000
  • Reimbursement for the cost of airfares for you to return to the place where your journey was interrupted in the event of a relatives death or hospitalisation, following serious injury or illness. (no excess applies)
  • Includes Emergency Companion Cover Yes
  • Additional accommodation and travel expenses you incur to remain with your travelling companion. (no excess applies)
  • Hospital Cash Allowance^^ $5,000
  • An allowance of $50 per day if you are hospitalised for more than 48 continuous hours whilst overseas.
  • Accidental Death $25,000
  • A benefit payable if you die because of, and within 12 months, of an accidental bodily injury sustained during your journey. (no excess applies)
  • Permanent Disability^^ $25,000
  • A lump sum benefit if you suffer a total permanent disability as result of an accidental injury during your trip. (no excess applies)
  • Loss of Income^^ $10,400
  • Weekly benefit payable if you become disabled within 30 days of an injury you sustained during your journey, and you are unable to work more than 30 days after returning to Australia. (no excess applies)
  • CANCELLATION Unlimited
  • Cancellation Fees & Lost Deposits Unlimited
  • Cover for cancellation fees and prepaid travel expenses that you cannot recover when your trip is cancelled or cut short due to unexpected events such as illness, injuries, accidents, strikes and natural disasters.
  • Alternative Transport Expenses $5,000
  • Reasonable travel expenses incurred to reach special events such as weddings, funerals, conferences and sporting events on time following transport delays beyond your control. (no excess applies)
  • Travel Delay Expenses $2,000
  • Cover for reasonable meal and accommodation expenses if your journey is disrupted for more than 6 hours due to circumstances beyond your control. (no excess applies)
  • LUGGAGE $7,500
  • Luggage & Personal Effects $7,500
  • Repair or replacement cost of any personal effects that are lost, stolen or accidentally damaged during your journey. This includes items such as cameras, laptops, tablets and mobile phones.
  • Luggage & Personal Effects Delay Expenses^^ $250
  • Cover to purchase essential personal items following your luggage and personal effects being delayed, misdirected or misplaced by your carrier for more than 12 hours. (no excess applies)
  • Travel Documents & Transaction Cards^^ $5,000
  • Replacement cost of lost or stolen travel documents including passports and credit cards. This includes costs incurred due to fraudulent activity on your credit card not already covered by the financial institution.
  • Theft of Cash^^ $250
  • Cover for cash, bank notes, currency notes, postal orders or money orders stolen from you during your journey.
  • ANCILLARY $5,000,000
  • Personal Liability $5,000,000
  • Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
  • Rental Vehicle Insurance Excess Optional
  • Cover for the excess payable on your rental car's insurance in the event of accidental damage or theft during the car rental period.
  • Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.

    ^^ There is no cover for these benefits while travelling in Australia.

    Sub-limits apply to some sections. Please refer to the section titled Cover Benefits In Detail of this PDS for more information.

Note: Benefit limits shown are per adult traveller. For accompanying dependants, the policy benefits are shared with the adult traveller.

^^ There is no cover for these benefits while travelling in Australia.

Sub-limits apply to some sections. Please refer to PDS for more information.

PORTUGAL TRAVEL INSURANCE FAQs

Got some curly questions in regards to your Portugal travel insurance cover?
Be in the the know before you go with answers to the most common queries below.

  • Am I covered medically while holidaying in Portugal?
  • Yes, all our policies cover for unlimited medical coverage. Zoom provides cover for your overseas medical expenses including hospital stays, surgery, doctor visits, emergency evacuation and repatriation home if required. We can provide written guarantees of payment of reasonable expenses directly with your hospital in emergency situations. Phew!

  • What happens if I need medical assistance in Portugal?
  • Have complete peace of mind on your Portuguese adventure. Zoom provides immediate support through our emergency assistance provider, First Assistance. Help is just a phone call away any time of day 365 days a year. This includes access to medical advisors, medical transfers and emergency evacuation if required. We also assist with passing on messages to family and returning unsupervised dependants back to Australia.

  • How do alcohol and drugs affect my cover?
  •  When it comes to alcohol we advise you to drink in moderation. One too many vinhos verdes could see you jeopardizing your cover. Please note that we may exclude any claims where excessive drugs or alcohol have been involved.

  • I have high value items; how much can I insure them for?
  • If you have an expensive item that you just can’t leave behind you can insure it separately for up to $5,000. Please note that high value item cover is only available under our comprehensive plan.

  • Am I covered for pickpocketing in Portugal?
  • Yes, you’re covered for muggings, provided of course you were acting with reasonable care (i.e. did not leave your belongings unattended). If you’re the victim of a pickpocket, you’d be covered for loss, theft and damage to your luggage and personal effects. If you are robbed it’s important that you get a police report and contact us as soon as possible.

  • What age limits apply to Zoom travel insurance policies?
  • You must be under the age of 85 to buy a policy with Zoom. Those under 79 years can purchase a policy for a maximum trip duration of 365 days. Those aged between 80-85 years can purchase a policy for a maximum trip duration of 184 days only. You must also be under the age of 69 to purchase our add-on ski or adventure packs.

  • Which pre-existing conditions does Zoom cover?
  • We automatically cover 36 pre-existing medical conditions with no medical assessments or lengthy medical forms to complete. For further information and a full list of covered conditions head to our pre-existing medical conditions page.

  • Can I reduce my excess with Zoom products?
  • Yes you can reduce the standard excess of $200 by paying a excess reduction fee within the payment process. 

  • What is a dependant?
  • This means your dependant children or grandchildren under the age of 19 at the date of policy issue who are travelling with you.