Zoom travel report

 

Unknown Scooter Rule Catching Out Tourists 

According to a recent Zoom Travel Insurance survey, young Australians are continuing to demonstrate a growing preference for travel, despite increasing cost pressures. The insurer’s findings, from a survey of 500 young respondents, showed that 72% continue to prioritize travel, describing it as an ‘essential part of life.’"

The findings were notable, given the growing cost of overseas travel amidst fluctuating economic conditions and a falling Aussie dollar.

“Travel has become a cornerstone of Gen Z’s identity,” says Natasha Sullivan, Marketing Manager for Zoom Travel Insurance. “This generation values the personal growth and social currency that come from seeing the world, despite the rising cost of living and a weakening Aussie exchange rate.”

 

 

 

New research reveals worrying scooter trend  ​​​​​​

With scooter accidents on the rise abroad, tourists are being urged to familiarise themselves with an often-overlooked road rule—or risk facing serious consequences.

A new survey by Zoom Travel Insurance reveals that a significant number of travellers are unaware of a crucial scooter licensing requirement, leaving them vulnerable on overseas roads.

According to the insurer’s findings, a staggering 40% of travellers did not know that without a valid scooter license, they would not be covered to ride abroad, highlighting a critical gap in travel safety awareness.

Natasha Sullivan, Marketing Manager for Zoom Travel Insurance, says:

"Too many tourists assume they can hire a scooter without the correct license. Tourists planning to hire a scooter or motorbike must ensure they are properly licensed in order to be covered by travel insuranceShould they fail to do so, they’d likely not be covered by travel insurance in the event of an accident.”

Sullivan says that while all travel insurers required a motorcycle license for bikes above a certain engine size, the exact size limit varied.

"With Zoom, unless you're riding a scooter with an engine size of 125cc or under, you must hold a valid motorcycle license. And if you're operating a scooter under 125cc, you will need an Australian driver's license. Note that coverage only takes effect if your Australian driver’s license is recognized at your destination, and in some cases, you’ll require an international driving permit. Always check with your destination’s consulate for requirements before you travel."

Sullivan also emphasises the high number of overseas road accidents involving two-wheelers, particularly among young travellers.

"We've seen a sharp increase in scooter and motorbike accidents overseas, with some resulting in horrific injuries and lifelong consequences. Travellers need to be aware of the risks, and ensure they understand licensing rules and their travel insurance coverage before getting on a bike."

Even those riding as passengers are urged to take precaution.

"If you're riding as a passenger on the back of a bike, your driver must be properly licensed. Additionally, both driver and passenger are required to wear a helmet in order to be covered by travel insurance," Sullivan advises.

Bali scooter deaths spark safety warning

“Over the past year we've noticed an increase in Gen Z customers, along with a rise in claims from young travellers,” Sullivan shares. “From lost luggage to medical emergencies, Gen Z is recognising the value of being protected when things go wrong. With the rising cost of travel, even minor mishaps can significantly impact their budgets.”

As the cost of travel increases, so too does the importance of planning for the unexpected adds Sullivan.

“Travel insurance is no longer just a nice-to-have; it’s a must-have,” Sullivan advises. “The upfront cost of insurance is minimal compared to the thousands of dollars you could end up spending on an unforeseen incident. Young travellers have traditionally been the least likely to purchase travel insurance, but our findings suggest this trend may be shifting.”

Key takeaways for Gen Z travellers 

In recent years, a sharp increase in motorbike and scooter accidents in Bali has drawn attention to the island’s hazardous road conditions. 2024 saw at least three Aussies lose their lives as a result of scooter or motorbike collisions in Bali. Alarmingly, many victims are often uninsured, forcing their families to raise substantial funds to cover medical expenses.

"Too many victims of Bali’s roads are not covered by travel insurance, forcing them to rely on crowdfunding and public appeals. Under such circumstances, medical bills can soar into the hundreds of thousands, and repatriation alone can cost upwards of $60,000,”  Sullivan warns.

Many Aussies also underestimate the risks associated with riding scooters in Bali.

"We know that many young travellers eagerly hop on scooters in places like Bali, only to find themselves navigating poorly maintained roads with little traffic regulation. Many overestimate their riding abilities and lack the experience to safely handle unfamiliar conditions," Sullivan explains.

Inexperienced riders should strongly consider alternative forms of transport, says Sullivan.

"Consider other less risky options. Always check the local laws and ensure your insurance policy covers you and carefully weigh up the financial and physical cost of any adventurous holiday pursuits."

 

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