Online Claim Form

Lodging your claim online is convenient and generally faster than over the
phone. Please allow up to 5 minutes to complete the form
 

ALREADY LODGED A CLAIM?

If you have already commenced an online claim and need to add attachments, please select the below button​
1. Your Details
2. Your Claim
TELL US WHY YOU WISH TO CLAIM (MULTIPLE SELECTIONS CAN BE MADE)    
  • Medical & Hospital Expenses
  • Trip Cancellation Expenses
  • Additional Accomodation & Trip Expenses
  • Lost Luggage & High Value Items
  • Rental Vehicle Excess
  • Other Expenses

TELL US ABOUT YOUR OVERSEAS MEDICAL AND DENTAL CLAIM  
In which country did this event happen?

TELL US ABOUT YOUR CANCELLATION CLAIM
In which country did this event happen?

TELL US ABOUT YOUR ADDITIONAL ACCOMODATION AND TRIP EXPENSES CLAIM
In which country did this event happen?

TELL US ABOUT YOUR ADDITIONAL LUGGAGE EXPENSES CLAIM
In which country did this event happen?

TELL US ABOUT YOUR RENTAL VEHICLE EXCESS EXPENSES CLAIM
In which country did this event happen?

TELL US ABOUT YOUR OPTIONAL BENEFITS CLAIM
In which country did this event happen?

YOUR CREDIT CARD EXPENSES  
3. Your Expense Details
TELL US ABOUT YOUR EXPENSES
Description of expense
Date of expense
Currency
Value
4. Your Payment Details
TELL US WHERE WE ARE TO DEPOSIT ANY PAYMENTS YOU ARE DUE
5. Important Information

Zoom Travel Insurance claims are handled by the dedicated claims team at the Travel Claims Centre (TCC), a registered business name of Coffre-Fort Pty Ltd.

All information that you provide is collected in accordance with our privacy policy. We use the information you provide us with to assess your claim and pursue any recovery. It is important that you read and agree to the following terms before submitting your claim.